Service Development

Expand your market share in the fastest growing segment of global trade by tailoring new or existing services to meet customers' needs and preferences. Increase the perceived value of your service and your levels of customer satisfaction by adapting your services to meet customer needs. With the right service design processes and tools, you can create new services or customize existing ones, and develop effective sales and marketing tools that will draw new customers while continuing to satisfy your current ones.  

Once you have successfully completed this workshop, you will be able to:

• Understand how market entry strategies and market research influence how your services are offered and perceived by customers.
• Make your services more useful, usable and desirable for clients with new service design and development processes.
• Increase your profitability by finding ways to differentiate your service offerings and stand out from your competitors.
• Improve your customer satisfaction rates by identifying metrics to measure it and using them to decide how best to customize your offerings.
• Minimize your risks surrounding IP protection when developing or adapting services for new markets.

 

Exclusive Offer

Price: $300
Use the exclusive discount code "G2GFITT" for an extra 15% OFF any FITTskills online courses or workshops!