Civicom is a leading edge global service provider for marketing researchers worldwide. We work closely with insight professionals in developing solutions for transforming ideas into well-executed strategies, deploying effective telephone and web-enabled tools and solutions that hold no project too large, no locale too far, and no respondent too difficult to reach.

Our global expertise allows us to deliver advanced marketing research services worldwide in almost every country. All services are available in multiple languages.

 

Market Research Tools

• IDIs & Focus Groups - Our well-trained technicians can manage everything in your IDIs and focus groups from tech checks, updating a webcam tracker so that you always know what is going on, making sure that all your participants are ready for the discussion, and solving any technical problems that may arise in-between sessions.
• Mobile Research - When it’s time to consider engaging in research through using tablets, feature phones, and smart phones, Civicom Marketing Research Services has designed tools that enables you to conduct mobile research globally.
• Online Communities - Our online bulletin board solution is available in almost 20 languages, allowing respondents to comfortably post and interact with an interface they are familiar with, especially in consumer studies with highly localized jargon. We also provide a state-of-the-art proprietary transcription system with flexible delivery dates plus translations in multiple languages.
• Respondent Recruiting - We have the reach to find the right respondents for your research, whether you’re focused on consumers, B2B, executives, C-Level, financial, medical, youth, education or more. We have the right support team to deliver on client recruitment requests.
• Transcriptions - TranscriptionWing™ is a global leader in affordable, high-quality, voice-to-text transcriptions for the marketing research community. Working in tandem with Civicom Marketing Research Services, we offer a seamless experience in delivering well-edited content that is immediately deliverable to end users. We have provided transcriptions to market research firms of every size from the largest to the smallest and for every industry sector covered by research. We are specialists in both large and small projects with clients we have served continuously for many years.
• Translations - Civicom operates globally serving over 90 countries. Our staff is experienced at serving clients all over the world in multiple cultures. When it is time for your multi-language project, turn to the global leader in audio facilitation and web technology.